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New Member
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can't access web UI Colorqube 9201

Is there a way to reset the machine settings to factory defaults. (Hard reset or by button combination on the machine panel??)

 

It keeps on telling i'm refused by the server.

I'm even not able to print pages.

 

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Valued Advisor
Valued Advisor

Re: can't access web UI Colorqube 9201

Heya, do you have any contact with the printer at all? can you copy?

Need more information to be able help you.

 

Thanks!

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New Member
New Member

Re: can't access web UI Colorqube 9201

I can print on the machine, i can acces on the machine itself with the "admin" "1111" pasword.

But i'm not able to acces the web UI.

This problem occured when i made changes in the configuration of the printer (in the web UI). The printer restarted to make affect off the changes, since i'm not able to accec the web UI.

 

 

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New Member
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Re: can't access web UI Colorqube 9201

Netware: Disabled

Apple Talk: Eneabled

- Name: XRX_0000AA....

- Zone: *

 

Microsoft Networking: Enabled

- SMB Host name: XRX0000AA....

- Printer Name: Printer

- Workgroup: Perron

 

TCP/Ipv4: Eneabled

- Host Name: XRX0000AA...

- IP adress: 192.168.2....

- Subnet: 255.255.255.0

- Router/Gateway: 192.168.2....

- Automatic adress: STATIC

- Multicast DNS: Disabled

- Domain Name: Perron

- Primary DNS: 195.130.131....

- Sec. DNS: 195.130.131....

- Dyn. DNS: Disabled

 

TCP/IPv6: Disabled 

 

HTTP: Disabled

- Portnumber:: 8080

- Secure HTTP: Enabled

- Secure HTTP Port number: 443

- Proxy server: Disabled

 

SNMP: Enabled

-SNMP v1/v2: Enabled

-SNMP v3: Disabled

 

LPR/LPD: Enabled

- Portnumber 515

-PDL Switching: Disabled

-PDL Banner Override: Disabled

 

Raw IP Printing: Enabled

- Portnumber: 9100

- Bidirectional: Disabled

End of job Time out: 300

PDL switching: Disabled

 

LDAP

- Primary LDAP adres: 192.168.2.....:389

- Alternate: 0.0.0.0:389

- Login credit. None

- SSL: disabled

- LDAP referals: disabled

- Query on: Mapped Name Field

- Defaul login context:

  - adres book filter state: disabled

 - user ID: disabled

 

SMTP:

- SMTP Server: ...

- .....

 

pop3: 0.0.0.0

 

NTP: enabled

SLP: Disabled

SSDP: Disabled

WINS: enabled

FTP: active

Web Service for machines: Enabled

-WS-discovery: enabled

-WS-discovery Multicast: enabled

-WS-print: enabled

Web services

-extensible: disabled

-scan template managment: disabled

-xerox secure acces: not installed

-session data: enabled

- scan extensions: enabled

-machine configuration: enabled

auth. & uthor. conf.: enabled

 

SECURITY:

- Machine UI authentication: locally on the device

- services pathway: unlocked

- job status: unlocked

- machine status: unlocked

-web UI authentication: localy on the device

- aauthorization: localy on the device

- retrieve mail from LDAP: enabled

 

Authentication server: Disabled

 

Audit Log: disabled

IP Sec. disabled

IP Filtering: Disabled

 

Machine Certificates

- Machine certificate: Self-Signed

- Root certificates installed: 0

 

802.1 x: disabled

 

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Valued Advisor
Valued Advisor

Re: can't access web UI Colorqube 9201

Hey again!

 

Could it be that you disabled HTTP?

Login as admin on the machine and go to Machine Status -> Tools -> Network Settings -> Advanced Settings -> HTTP and enable if disabled.

 

If HTTP already is enabled, you may have blocked urself, do a network reset in "Network Settings".

 

If this does not work I would suggest a Software reset on the machine, as this will reset Centreware too..

 

Hope this helps

Thanks!

 

EDIT: I see on your config page that HTTP is disabled, enable this and everything should work :)

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New Member
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Re: can't access web UI Colorqube 9201

Http: is enabled

IPsec: disabled

I did the network reset, no succes

I did the full system restart: no succes (can't even see changes, everything looks the same) :smileyindifferent:

 

Still, not able to acces the server/Web UI

 

hmmmmm,.....

 

 

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Valued Advisor
Valued Advisor

Re: can't access web UI Colorqube 9201

did you enable HTTP?

Or did it say enabled on the control panel?

Try disable and enable again.

 

Otherwise go to Machine Status -> Tools -> Troubleshooting -> Resets -> Software reset -> Reset both and see if that works.

 

Thanks!

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New Member

Re: can't access web UI Colorqube 9201

tried all, no effect.

 

did, disable and enable again, NO SUCCES

 

did, reset -> Software reset, NO succes.

 

Did even power off the machine after reset

did an image overwrite after software reset, no succes

 

Still not able to acces the web UI. Looks like i locked myself good out. :smileysad:

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Technical Escalation User
Technical Escalation User

Re: can't access web UI Colorqube 9201

Hi wip,
Print a config report, make sure http displays enabled.
Than try to telnet http, telnet printerip:80, do the same to port 443.

Clear ur browser cached info, type printer IP, only IP, no reference to protocols.

If this also does not work. Attempt to try it when connected to printer via crossover cable
Please select Accept as Solution if you feel this post has helped you.
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New Member
New Member

Re: can't access web UI Colorqube 9201

when i use telnet it says "connection refused"

http is enabled

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