we have a xerox 7835 in our company. This was used to scan and print. Now we're wanting to give to good will without taking the risk of finding our documents an harddrive anywhere.
Is it possible to delete the harddrive? If it's nessecary to get the hard drive out of the machine, where is the hard drive?
Thanks a lot,
You can do a Firmware update with FORCED_UPGRADE and DISABLE _DATA_BACKUP, or you can take out the HDD from SBC PWB (located behind the machine on the right hand where the network cable is pluged). The SBC module is attached to machine with three thumb screws: one in upper position, one in lower and one at the handle.
Erase Customer data, via Machine status > Tools > Device settings > General
Scroll to the bottom and select Erase Customer Data
This is a function for removing all customer identifiable information from the device.
As for the differences between Erase all and Altboot, the Altboot does all the above and also: