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weeb New Member
New Member

http over port 443

I have a phaser 3635 that I was trying to enable SSL on but the option was greyed out. So I tried to change the port number for the web services to port 443 to see what would happen. I now cant acces the web config for the printer at all. When i try to get to http on 443 (http://IPAddress:443), I get the following error:

 

Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data.

 

When I try telnetting to 443, I get a connection but the printer closses that connectionas soon as any data is sent. Telnetting to port 80, I get no connection whatsoever. Is there anyway to get back into the web config?

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4 Replies
Xerox Analyst Skip930122-XRXL
Xerox Analyst

Re: http over port 443

You will need to place a service call and have the technician reset the network card.

Later

Skip Benson
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kinjo23 New Member
New Member

Re: http over port 443

i'm having this error on my computer. Err_Empty_Response
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willsmannar New Member
New Member

Re: http over port 443

TCP port 443 is the default port used by HTTPS. If this port is blocked on any server or device from your computer to a given destination, such as www.Microsoft.com, your connection to any https site will fail and your browser will return an error message like "Secure Connection Failed" or "Page Cannot be Displayed" . However, the two most common locations for this failure are at your workstation or router. Moreover, if you can access the html page at your root domain (say https://midomain.com/), but pages in a directory like https://midomain.com/ give you a 404 Not Found error.

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rdaniels2 Valued Contributor
Valued Contributor

Re: http over port 443

Weeb,

What happens if you connect directly to the printer with your laptop by network cable ?

You'll need to change the network config to match the default internal network of the printer.

Once connected, you should be able to get to the URL of the printer by the internal IP address of the device. (You can find this address on the config sheet)

You can find this under the heading of the TCP/IPv4 called "Self assigned Address".

Randy
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