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1 Reply
XMP_Admin
Xerox Employee
Xerox Employee
‎03-24-2023 01:52 PM

Re: Deploying Xerox Workplace Cloud Agent via SCCM - MSI Failing

Hi,

SCCM installation is covered in the Advanced Analyst Guide.  The general command is:

To install the MSI, use the commands shown below:

  • a. For an x64 msi installation, the command line would be: Msiexec.exe /I MSIx64.msi /q
  • b. For an x86 msi installation, the command line would be: Msiexec.exe /I MSIx86.msi /q

Note 1: Make sure that the cmd.exe window is launched in elevated mode (e.g., Run as Administrator) before running the above commands.

Note 2: MSI install does not support installing over an existing installation of the Xerox Workplace Cloud Client. Before running the appropriate msiexec commands, the existing client must be uninstalled first.

"Innovating how the world communicates, connects and works."
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ryle85nhs
New Member
New Member
‎03-23-2023 11:27 AM

Deploying Xerox Workplace Cloud Agent via SCCM - MSI Failing

We have acquired the MSIx64.msi and packaged with its predetermined setup in SCCM for app deployment. However, once Install is selected in Software Centre, we receive the error message

 0x642(1602)

Forums online state this error is related to "User cancelled the installation" however, we are not cancelling any install with any interaction, the install just drops off.

I have looked at your "admin" guides and there is no mention of support with SCCM installs. Please advise

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