A critical patch for Xerox® Workplace Cloud v5.7.117 will be released on February 08, 2022 at 8:30 AM EST. No downtime is expected. It will contains following fixes and critical enhancements:
Fixed Printer authentication failure after agent upgrade
Fixed some cases when the Workplace Cloud Client would frequently prompt users to login due to very short token expiration rate
This update includes a new version of the Agent. If you are experiencing the printer authentication issue, please update the Agent(s) in your environment.