The Workplace Cloud solution is experiencing problems releasing locally stored desktop jobs. The issue has been isolated to the Azure Iot Hub interface and a ticket has been opened with Microsoft and they are actively investigating the problem. Additional details will be updated in this post as more is known.
8:40 AM (EST) - We have tracked down the root cause to the Azure IoTHub interface used by our current endpoint: virtualprintiothubukw.azure-devices.net. We are initiating IotHub failover to a new IotHub with the endpoint virtualprintiothub.azure-devices.net. Once the endpoints are switched, any subsequent jobs submitted using the Xerox Workplace Cloud clients should connect to the new IoTHub and allow release of jobs once again.
10:10 AM (EST) - The Azure IoTHub endpoint switch is complete and has been validated.
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