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XMP_Admin
Xerox Employee
Xerox Employee

[Closed] Field Issue - Intermittent issues with Cloud Direct

There are intermittent issues with the Cloud Direct feature that are impacting authentication and remote management.  Users may experience slow performance or timeouts when using Cloud Direct. 

[UPDATE] The intermittent issues with the Cloud Direct feature that are impacting authentication and remote management have been resolved.  A temporary fix has been put in place and the situation is being monitored.  A permanent fix will be put in place by Tuesday June 7th.  Specific time for the patch will be provided by the end of the day on Friday June 3rd.

[UPDATE] A permanent fix was applied on Tuesday, June 7th at 11:30 PM (EST).

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