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tonyazlot@gmail.com
New Member
New Member

Chromebook setup with xerox accounting code

Hello

Need to setup printing from a Chromebook to the Xerox AltaLink C8035 with accounting codes.

I have added the printer but I do not see where I can add the accounting codes on the Chromebook.

Get the error "The print job was deleted because invalid accounting codes were entered......"

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3 Replies
XMP_Admin
Xerox Employee
Xerox Employee

Re: Chromebook setup with xerox accounting code

[CORRECTION] If the printer is enabled for Accounting (found under the Accounting tab when selecting the printer name on the Printers grid) then the accounting prompts will be available.  They are bit hidden as you have to select the More option, then scroll down and open "Advanced Settings".

 

 

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tonyazlot@gmail.com
New Member
New Member

Re: Chromebook setup with xerox accounting code

The printer is hooked up and working just fine with my Windows 10 desktop wirelessly.

BUT when trying to print from my Chromebook there is no spot for putting the accounting codes. There is an accounting spot on the Windows 10 computer but NOT on the chromebook.

There use to be, and I had printed to the printer from this Chromebook just fine for over a year with accounting codes. Jan. 2021 came and chrome removed the cloud print function and now you have to set up each printer directly. The printer is set up but when I print a document, the printer spits out a page that says "The print job was deleted because invalid accounting codes were entered or accounting codes were missing."

Contacted chrome and they say talk to Xerox.

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tonyazlot@gmail.com
New Member
New Member

Re: Chromebook setup with xerox accounting code

Hello

I have responded to your response and now wait for a response.

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