If you go to the Printers tab in the XWC portal, and then click on the name of the printer, you will be shown details for that device. Click on the Accounting tab and then select the type of Accounting you are using for that printer (either Xerox Network Accounting or Xerox Standard Accounting). Then Save.
Now when you print via Chrome, you can select that printer, then click on that printer, the "More settings" and then "Advanced settings". You should see prompts for entering accounting data.
Please note, Edge will not show the advanced settings. So you will need to use Chrome.
There is no place to enter account code information even after drilling down through the "Advanced Settings" because of this print jobs from Chromebooks get deleted at the printer.
Hi, we have Xerox Docuventre-IV C2263 and facing the same problem with printing from Chromebook. Printing from our windows machines are OK, however there is no prompt or setting for accounting code in chromebook. Please help. thank you
The printer is hooked up and working just fine with my Windows 10 desktop wirelessly.
BUT when trying to print from my Chromebook there is no spot for putting the accounting codes. There is an accounting spot on the Windows 10 computer but NOT on the chromebook.
There use to be, and I had printed to the printer from this Chromebook just fine for over a year with accounting codes. Jan. 2021 came and chrome removed the cloud print function and now you have to set up each printer directly. The printer is set up but when I print a document, the printer spits out a page that says "The print job was deleted because invalid accounting codes were entered or accounting codes were missing."
Contacted chrome and they say talk to Xerox.
[CORRECTION] If the printer is enabled for Accounting (found under the Accounting tab when selecting the printer name on the Printers grid) then the accounting prompts will be available. They are bit hidden as you have to select the More option, then scroll down and open "Advanced Settings".
Need to setup printing from a Chromebook to the Xerox AltaLink C8035 with accounting codes.
I have added the printer but I do not see where I can add the accounting codes on the Chromebook.
Get the error "The print job was deleted because invalid accounting codes were entered......"