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Thomas J.
New Member
New Member

OneDrive Not Showing File/Folder List

When a user is logging into the Office 365 OneDrive App the only thing that is showing are files of long hexadecimal numbers? This does not occur for every user, only some users are affected.

I have been unable to find a valid support number for Xerox Workplace Cloud Support. 

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3 Replies
XMP_Admin
Xerox Employee
Xerox Employee

Re: OneDrive Not Showing File/Folder List

This would be an issue in the App itself and not related to Workplace Cloud.  There is a Forum site for the Gallery.  Please try posting your issue there.

"Innovating how the world communicates, connects and works."
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marvel_99
New Member
New Member

Re: OneDrive Not Showing File/Folder List

I have 90% data of my kabuki mask site on OneDrive but it is not showing my data. Can anyone tell is kind of a regional server down the problem? My site has 

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XMP_Admin
Xerox Employee
Xerox Employee

Re: OneDrive Not Showing File/Folder List

This forum site is for Xerox Workplace Cloud.  This solution does not integrate with OneDrive.  I am guessing you are using the Connect for OneDrive gallery App on your Xerox device?  If yes, please use the Gallery App forum for your question.

https://forum.support.xerox.com/t5/Xerox-App-Gallery/bd-p/XeroxAppGallery

Regards,

XWS Admin

"Innovating how the world communicates, connects and works."
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