Hi Tyler,
This should work. Please submit the issue through support so that it can be investigated further:
https://mas-support.corp.xerox.com/Support/Index.html
Regards
When printing with the Print by Xerox app, our account is generating a ZIP that contains mutlple PDFs, They then email this ZIP to print@printbyxerox.com then they log in to the app on their Xerox machines, select all the PDFs and select staple. All the PDFs print out fine but they do not staple. Is there a way to solve this? Thank you.