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jerem
New Member
New Member

Unable to retrieve the agent code via the website

The agent on the server asks me for my email and my agent code. But by wanting to recover this one on the web site I cannot connect.

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XMP_Admin
Xerox Employee
Xerox Employee

Re: Unable to retrieve the agent code via the website

Just to test...you are trying re-install an Agent and need the Agent code.  But in order to get the code, you need to be able to log into the Web Portal...and you can't do that because the Agent is not runing.  Which would happen if you are using LDAP as your authentication mechanism.

Please let me know if my assumption is correct.

"Innovating how the world communicates, connects and works."
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