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jb777
New Member
New Member

Workplace Cloud Auto Registration - Printer Authentication tab missing.

The Workplace cloud 5.7.3 manual says

By default, Auto Registration is disabled.
To enable the Auto Registration feature, do the following:
1. Log in as an administrator to Xerox® Workplace Cloud.
2. Select Account > Policies > Printer Authentication > Auto Registration.

However, when I am logged in as an admin, under Account\Policies, I don't have Printer Authentication. I have print controls; data retention, encryption, public printing, agent upgrades, access controls, rules, printer selection, offline mode, and client application. I don't see Auto Registration on either of these tabs.

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2 Replies
XMP_Admin
Xerox Employee
Xerox Employee

Re: Workplace Cloud Auto Registration - Printer Authentication tab missing.

Hi.  What type of license was applied to your company account?  It sounds like a device pack, which only gives a subset of the features.  There is another license type called printer essentials that provides the full set of capabilities.

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jb777
New Member
New Member

Re: Workplace Cloud Auto Registration - Printer Authentication tab missing.

It's a free trial license, so if it's license-based, that makes sense.  Thanks!

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