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2 Replies
marhar186
New Member
New Member

Re: XWPC Analytics issue

Thanks, my PS team upgraded the MFP APP which had stopped communicating job info and although the historical information is lost both devices are now showing and activity reporting.

Martin

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XMP_Admin
Xerox Employee
Xerox Employee

Re: XWPC Analytics issue

I think this issue will require more back and forth to diagnose the problem than is suitable for the Forum.  Please submit a support ticket for this issue:

https://mas-support.corp.xerox.com/Support/Index.html

 

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marhar186
New Member
New Member

XWPC Analytics issue

I have a client with 2 x Xerox Altalink C8145 which show as identical on the printer list and both enabled but for some reason Analytics is only showing usages and analytics for one.

We've tried repairing the one not showing but the console only shows one device out of the 2?

Am I doing something wrong?

Any help would be appreciated.

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