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Xerox Employee
Xerox Employee

End of Support for TLS Encryption 1.0/1.1 in Xerox Workplace Suite Azure components.

End of Support for TLS Encryption version 1.0/1.1 in Xerox Workplace Suite (usage of the Workplace App is only affected) Azure components

 Planned Effective Date: October 24th, 2020

Xerox Workplace Suite Azure components will disable all TLS 1.0/1.1 encryption support in favor of TLS 1.2. This decision is based on industry known vulnerabilities in TLS 1.0/1.1, which can compromise confidentiality and integrity of data transmissions in our hosted tools.

Action to Take:  For Partners and Xerox (such as Pre-Sales personnel, Service Delivery, Existing Accounts): For any XWS deployments below 4.1.5.23 which are using the Xerox Workplace Apps for mobile printing they should upgrade to a more recent version of XWS.  Failure to upgrade will result in the inability to alter the mobile apps workflow configuration on the XWS server. For XWS deployments not leveraging the Xerox Workplace App they will be unaffected by this server change but will not be able to enable the Mobile Print Workflow until they upgrade. The free upgrade can be downloaded from here Xerox Workplace Suite Software Download

XWS Versions Impacted:

  • XWS – Server – All Versions below XWS 4.1.5.23

Impact Details: 

  • The impact will only affect customers that have version XWS 4.1.5.23 or below systems, the Workflows->Mobile Application is enabled and are using Mobile Devices.
  • The impact to this change on XWS 4.1.5.23 or below systems will be limited to the Workflows->Mobile Application area of the solution and will prevent any changes to the configuration on that page. 
  • This would include enabling\disabling mobile printing as well as requesting a new company code.  It is important to note these changes will not prevent current users of Xerox Workplace App on iOS and Android from continuing to use this feature on older XWS systems which are already enabled.
  • Date Support Ends for TLS 1.0 and 1.1 in Xerox Workplace Suite Azure components: October 24th, 2020

Description of Change: TLS 1.0/1.1 is being replaced by TLS 1.2.

Impacted Offerings/ Regions: All regions

Impact to Support: If support is needed for TLS 1.0/1.1 the partner/client will be asked to upgrade to TLS 1.2

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