Hello!
I have a problem with Workplace Suite. It's connected with MS AD via LDAP to import AD users.
There is Xerox VersaLink C7020 which managed by XWS.
In Assignment reporting i see incorrect AD users definition on a regular basis.
Sometimes XWS define users normally, but sometimes job-owner-domain looks like name of local PC of user, not domain. And job-owner defined like a local PC user.
For example ("domain.local" - i replaced real domain name):
| User Email | job-owner | job-owner-domain | Printed By User Email | Printed By User Name | accounting-information-avp | User ID | Account ID |
| | pc-office\a38 | pc-office | | pc-office\a38 | XRX_USERID:a3801@rent.domain.local;XRX_ACCTID:a3801@rent.domain.local | a3801@rent.domain.local | a3801@rent.domain.local |
| a3801@rent.domain.local | rent\a3801 | rent | a3801@rent.domain.local | RENT\a3801 | XRX_USERID:__GenericUserId__;XRX_ACCTID:__GenericAccountId__ | a3801@rent.domain.local | a3801@rent.domain.local |
Example 2:
| User Email | job-owner | job-owner-domain | Printed By User Email | Printed By User Name | accounting-information-avp | User ID | Account ID |
| | laptop-2fp3l16a\userpc | laptop-2fp3l16a | | laptop-2fp3l16a\userpc | XRX_USERID:cyber01@rent.domain.local;XRX_ACCTID:cyber01@rent.domain.local | cyber01@rent.domain.local | cyber01@rent.domain.local |
| cyber01@rent.domain.local | rent\cyber01 | rent | cyber01@rent.domain.local | RENT\cyber01 | XRX_USERID:cyber01@rent.domain.local;XRX_ACCTID:cyber01@rent.domain.local | cyber01@rent.domain.local | cyber01@rent.domain.local |
Why XWS can't define that users correctly?
