Print queue problem

[XMP_Admin]

Please submit a support request so that the issue can be investigated further.

https://mas-support.corp.xerox.com/Support/Index.html

[LoTo]

Done, but it didn't work... everything is as before

[XMP_Admin]

After making change to the queue, you would want to go to the Print Queues > Incoming Queues page.  Make sure you select the correct print server from the drop down (if you have more than one).  Then click on the refresh icon right of the screen.  This will cause the print server to recheck the set of available queues.

[LoTo]

I have a problem that I can't solve.

I deleted a print queue and recreated it, the old queue is gone but I still see this in the dashboard:

How do I clean up the printserver and fix the problem?

Thanks in advance