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Xerox Employee
Xerox Employee

Re: Unable to use "IT Managed" MSI for XWC Client 5.8.230

Please put in a Support Ticket. We will need more informaiton plus the install logs. 


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Unable to use "IT Managed" MSI for XWC Client 5.8.230

Hello, I'm unable to get the new MSI installer for the latest version of the XWC Client (5.8.230) to complete the install on windows 10 and 11 for both 32bit and 64bit. The XWC client briefly shows as installed before disappearing: there is no error message for the failure, the MSI just closes after the loaind bar is complete. This only affects the new version 5.8.230, the older version we use (5.7.201) is capable of installing by MSI. We can manually install the .exe file for this version, but that doesn't work for SCCM distributed software.

Download link for affected MSI (version 5.8.230):