Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
XMP_Admin
Xerox Employee
Xerox Employee
‎10-31-2023 10:41 PM

Re: Unable to use "IT Managed" MSI for XWC Client 5.8.230

Please put in a Support Ticket. We will need more informaiton plus the install logs. 

Thanks,

XMP Admin

"Innovating how the world communicates, connects and works."
0 Kudos
Reply
Cliff_S
New Member
New Member
‎10-30-2023 05:18 PM

Unable to use "IT Managed" MSI for XWC Client 5.8.230

Hello, I'm unable to get the new MSI installer for the latest version of the XWC Client (5.8.230) to complete the install on windows 10 and 11 for both 32bit and 64bit. The XWC client briefly shows as installed before disappearing: there is no error message for the failure, the MSI just closes after the loaind bar is complete. This only affects the new version 5.8.230, the older version we use (5.7.201) is capable of installing by MSI. We can manually install the .exe file for this version, but that doesn't work for SCCM distributed software.


Download link for affected MSI (version 5.8.230): https://www.support.xerox.com/en-us/product/xerox-workplace-cloud/downloads?platform=all&language=en

Reply