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Valued Member
Valued Member

V4 mono defaults

Hi Guys

Looking for your help please.

We have installed WorkPlace Suite for 50 devices and have rolled out a B/W queue and a Colour queue using the V4 Pull Print Driver.

The customer wants to ‘disable colour’ completely on the mono queue which has always been possible in other driver configurations.

The customer will not accept a mono queue where users can select colour as it renders it pointless in their eyes.

The driver and ports have been deployed via print management.

We used to use V3 and it was easy to enable BW only. I can do it with the V4 driver and the companion app on PC but on the print server it’s not giving the option I need.

Please advise how we can configure this in this driver or another V4 driver if possible?

Thanks as always,
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