Hello, Floretta.
Thank you for the message.
The apps currently do not support this type of accounting. The jobs will process successfully, as you mentioned, but the apps aren't set up to report that usage yet. We have had other customers ask for this support as well. We do have this recorded as a feature request and hope to add it in a future release.
Thanks again,
XAS Moderator
Georgetown University testing Box App w/ Pharos on a WC6655. Documents Print, but are not charged. Are there additional EIP Web Services required? Need someone to contact Floretta.Lawson@Xerox.com or via phone @301-536-0444