Add a device to my AppGallery account

[SLESS-CSQ]

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@TonyP-Xerox wrote:

Hi SLESS-CSQ, have you validated that you can log into the device webpage with the admin credentials that you entered for the device in App Gallery? 

Yes, everything works on the admin page when I enter the code

I also see that the SNMP String says private. Have you tried Public or "Private" with a capital "P"? 

Here's the result with the uppercase letter, can't even go to the next page.

[TonyP-Xerox]

Hi SLESS-CSQ, have you validated that you can log into the device webpage with the admin credentials that you entered for the device in App Gallery? 

I also see that the SNMP String says private. Have you tried Public or "Private" with a capital "P"? 

Do you have an SNMP browers that you can use to test that the SNMP password you are using in correct? 

Tony

[SLESS-CSQ]

Hello,

I'm trying to add a device to my AppGallery account and I still get this error message, despite the fact that everything is in order (date/time/login information).

After 4 people at Xerox telling me they don't know the AppGallery section, I'm trying my luck here to get a solution to my problem.

Thanks a lot!

Yves
SLESS-CSQ