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drbenfox New Member
New Member

Re: App Gallery on WorkCenter 6515

that totally sucks since when i bought the printer it said that it was compatible with google drive so that was basically a lie by you guys at Xerox wasnt it

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Moderator XAG Admin
Moderator

Re: App Gallery on WorkCenter 6515

Hi.

I work on the Apps team, so I'm not as familiar with all of the device specs.  I'm curious. Are you referring to a statement that an agent made or the device specs that are posted on Xerox.com? 

The device is compatible with Google Cloud Print, which is mentioned in the Specs on Xerox.com.  This is a different capability than what the EIP apps support.  However, Google Cloud Print may be an option for you depending on what you are looking for.   Try these URLs for more information:

https://www.cdw.com/product/xerox-workcentre-6515-dn-mfp/4363383?gclid=CjwKCAiAwojkBRBbEiwAeRcJZG58W...

https://www.office.xerox.com/software-solutions/google-cloud-print/enus.html

https://www.google.com/cloudprint#printers

I hope that the information here is helpful, but please let me know if there are additional questions.

Thank you,

XAS Moderator

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sgmgee New Member
New Member

Re: App Gallery on WorkCenter 6515

For five days I have been trying to add my new WorkCenter 6515 to the device list in the App Gallery. Not until after calling customer support and getting educated on this support forum did I learn that my printer is not app supported. Very frustrating and deceitful that this information is not available to customers considering to purchase the WorkCentre 6515. All along I thought I had a problem in my network setup (SNMP).

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Moderator XAG Admin
Moderator

Re: App Gallery on WorkCenter 6515

Hello. 

I work on the Apps team, so I have limited knowledge of the devices.  But, there does seem to be a lot of confusion related to the capabilities for this device. Did you buy on-line or did you go through an agent?  I can see it it's possible to get an update to the device information out there.

If it's not too late, do you have the option of returning the device and replacing it with one that is EIP enabled? 

Thanks,

XAS Moderator

 

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