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3 Replies

Re: Cannot install any apps

The fix: put the machine in central time (no matter what time zone you are in). It needs to line up with the Xerox App Gallery servers. Spent hours on with 2nd level & App Gallery trying to figure that error out.

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cil
New Member
New Member

Re: Cannot install any apps

Never mind. Working now.

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XAS-Moderator
Xerox Employee
Xerox Employee

Re: Cannot install any apps

please check to make sure that the date, time, and timezone are correct. it needs to be within 5 minutes of the time. If that doesn't work please send the problem to xerox.app.gallery.feedback@xerox.com and include the device, software version.

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cil
New Member
New Member

Cannot install any apps

Any app I try to install from the gallery doesn't succeed and shows this error:

Connect for Clio could not be installed on the device:

Xerox AltaLink B8170 Multifunction Printer (192.168.0.35)
  • The request has expired.
 

Anyone know why that is, or how to fix this?

 

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