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Ck key app works in old machine but not Versalink C405?

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I have an ck app which redirects to our server?Code like this

<!DOCTYPE html>
  <meta charset="utf-8">
  <meta http-equiv="refresh" content="0; url=https://........................" />


But after i uploaded it and deployed on our machine, it works for work centre 3655x but shows nothing for Versalink C405, anyone has solution for this case?

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Re: Ck key app works in old machine but not Versalink C405?

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Truthfully, the code looks fine.

Check the device proxy setting to be sure that it is correct.  The app may not be able to communicate with the server that it is being redirected to.  

Try a different VersaLink device, if you have one available.  There may be a setting specific to that device that isn't working.  If you find that it works on a different device, then you can compare device settings to determine what to adjust on the devices. 

In addition, here are a couple other suggestions: 

The meta tag in the code ends with a />, instead of just a >.  This shouldn't matter, but worth trying. 

Also, try adding the following script tag under the meta tag: 

         <script type="text/javascript">

            window.location.href = "https://.............. "


I'm not sure if this will resolve the issue, but thought that I'd share. 

Thank you, 

XAS Moderator

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