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Hamza_Iraqi
New Member
New Member

Clean Hands Reminder Problem with Accounting

Description of issue: the app Clean Hands Reminder not working with xerox standard accounting if enabled
Steps to reproduce the issue : upgrade the machine to latest version , give the permission allowed for the non-logged in user.
Device(s), Browser(s) issue is seen on : Altalink C80xx & Altalink B80xx
Device firmware version : 3712343795
Browser Version: Google chrome ( Version 84.0.4147.135 (Official Build) (64-bit) – internet explorer ( version 11.1016.18362) – Microsoft Edge (Version 85.0.564.41 (Official build) (64-bit) )
App/Product Name: Clean Hands Reminder
App Version: Version: 1.2
Trial or Paid : Free version

 

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3 Replies
XAS-Moderator
Xerox Employee
Xerox Employee

Re: Clean Hands Reminder Problem with Accounting

Dont believe the Clean Hands supports accounting

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Denis
Member
Member

Re: Clean Hands Reminder Problem with Accounting

We need a way to make the Clean Hands App not require a user name for XSA. What happens now is you walk up to the machine and it ask for your user name. Once you type it in, the Clean Hands Reminder pops up defeating the purpose of having it. 

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XAS-Moderator
Xerox Employee
Xerox Employee

Re: Clean Hands Reminder Problem with Accounting

Clean screen saver is provided as a complimentary app for our customers in a difficult time. It was not designed for every circumstance AAA Authentication / Acct / Authorization scenario. We have this on our futures list and if we find a workaround. We all very much hope the core need for the clean hands app will be less as we go into 2021” 

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