Clio App questions

[XAS-Moderator]

Please note that we only support printing pdf files, you have to be in a folder that has pdf files.

[RandyN-Xerox]

Thanks... I don't get the magnifying glass icon.

I will contact that link.

[XAS-Moderator]

Please enter a ticket at:

https://www.xeroxlegalpractice.com/

Attached are some screenshots on searching. You have to click the magnifiying glass to search

[RandyN-Xerox]

Hi,

I am a Xerox implementation specialist.

I am currently working with a customer on installiung the Clio app in conjustion with SSO on XWC.

I havebeen able to accociated the user account, SSO, and app without issue.

the problem is that it is super slow to bring the app up.

Once the app is up, i can browse and select a client.

and then I try and do a scan or print it just sits there with a spinning circle.

any tips?

second question, is there a way to seach for clientrs files as opposed to scrolling?

this customer has many client files.

thanks Randy