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JamesH92955-ASP
Xerox Authorized Dealer Analyst
Xerox Authorized Dealer Analyst
‎07-09-2019 08:37 AM

Connect 2.0 SSO not working

On two Altalink machines I have installed the Connect 2.0 for Google Drive.  On both machines, I am able to log in to my Google Drive and scan.  However, there is no option to save my credentials.  The process goes from password->Google requesting offline access->Would you like to: Scan To, Print From or Log Out.

My understanding of the 2.0 apps is they are supposed to support SSO.  Can someone please assist?

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XAG Admin
Moderator
Moderator
‎07-10-2019 09:10 AM

Re: Connect 2.0 SSO not working

Hi,
You need to have Xerox Workplace Cloud or Xerox Workplace Suite in order for SSO to work. Do you have either of those solutions? If so, we can get that setup so it is working correctly for you!

Thanks,
XAG Admin
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