Our customer is experiencing this error when trying to print through the Box app, though both of these EIP services are checked as enabled in configuration. All 11 copiers exhibit the same behavior.
has anyone seen this before? This is an altalink C8045, and we have tried 101.002.019.20200, and 101.002.069.20900 to no avail.
Antonio in San Diego
did you just install this app or has it been installed since before last week? Is there any additional authenication enabled on the device?
we upgraded the gallery last week. I would attempt to reinstall and see what happens as many that have reinstalled seem to be working now.