The Connect for Exchange Online does an automatic send to the users Sent Items Folder. This saves you the extra step of having to use a send to self option. it is very handy when enabled with the Xerox Workplace Suite/Cloud and SSO capabilities.
See if this is acceptable to the customer, it makes it easy to find the message also since it shows that the user sent the message and eliminates the extra step needed to add themselves to the email thread.
