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Xerox Employee
Xerox Employee

Connect for Google Drive not able to print Google Docs - any updates

Any updates on when this feature will be added?

 

Andrew

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2 Replies
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Moderator
Moderator

Re: Connect for Google Drive not able to print Google Docs - any updates

Hi, Andrew.

Thank you for the post.

Are you seeing GoogleDocs files grayed out and unselectable at the device?

Support for Google Docs has actually been added to the app, but we have a couple known issues that we are working through.  We have a couple releases planned over the next couple of months.  The fixes should be included in those releases.  I can keep you updated on the status here.

In the meantime, I'd like to offer a workaround.  If GoogleDocs are exported and reuploaded to Google Drive they can then be printed at the device.  I know this is not ideal, but it may help for the short term until the issues have been resolved.

Thank you,

XAS Moderator

 

 

0 Kudos
Moderator
Moderator

Re: Connect for Google Drive not able to print Google Docs - any updates

Hi, Andrew.

Thank you for the post.

Are you seeing GoogleDocs files grayed out and unselectable at the device?

Support for Google Docs has actually been added to the app, but we have a couple known issues that we are working through.  We have a couple releases planned over the next couple of months.  The fixes should be included in those releases.  I can keep you updated on the status here.

In the meantime, I'd like to offer a workaround.  If GoogleDocs are exported and reuploaded to Google Drive they can then be printed at the device.  I know this is not ideal, but it may help for the short term until the issues have been resolved.

Thank you,

XAS Moderator

 

 

0 Kudos