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sergekuv New Member
New Member

Create App -> Scan: app doesn't support Cyrillic

 

 

 

Dear Colleagues,

I've been asked by customer to create scan application: Create App -> Scan (Scan to cloud storage, Email, FTP, or Shared Network Folder destinations) to send emails with predefined Subject to predefined Email.

It appears this app does not support Cyrillic: any pre-defined Cyrillic text is shown as "???". (Characters entered with scree keyboard, however, will be shown correctly.) 

Is this possible to fix this?

ScanApp.JPG

 

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4 Replies
Moderator XAG Admin
Moderator

Re: Create App -> Scan: app doesn't support Cyrillic

Hello, Sergey. 

Thank you for the post. 

I will investigate and let you know if support for Cyrillic characters/text is possible.  I will reply back here when I have more information. 

Thanks again, 

XAS Moderator

 

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sergekuv New Member
New Member

Re: Create App -> Scan: app doesn't support Cyrillic

Hello!
any news regarding this topic?
Kind regards
Sergey
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Xerox Employee XAS-Moderator
Xerox Employee

Re: Create App -> Scan: app doesn't support Cyrillic

There is no new news on this.

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Xerox Employee XAS-Moderator
Xerox Employee

Re: Create App -> Scan: app doesn't support Cyrillic

Looks lik ewe do support some Cyrillica now. The areas you mentioned (Custom Text and Workflow Tags) are supported. We do not support Cyrillic characters for App Name and App Description at this time. Here is a list of what are supported

 

Support Cyrillic for:

Workflow Tags

Custom Text

File Name

Created By

Contact Name

Contact Email

 

We do not support it for:

App Name

App Description

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