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Remote Technical Support User Cory049977-RSS
Remote Technical Support User

Dropbox Login Issue 04/10/2019

This seems to be a returning issue, but Dropbox will not signin.  I can enter the user and the password, but the signin button and the signin to Google are both faded.  Was able to sign into G Drive and One Drive with no issue.  Tried this on a WorkCentre 78xx, an AltaLink C80xx and a VersaLink C405.

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Dropbox Login Issue 04/10/2019

Replicated in the Xerox lab as well, it functions as if you never typed into the 2 fields at all.

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Moderator XAG Admin

Re: Dropbox Login Issue 04/10/2019

Thank you, Cory and Joe. 

We are investigating this issue, but so far it does looks like Dropbox has made changes on their side. 

I will share an update here when I have more information. 

Thanks again!
XAS Moderator

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