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Eastcoastrob
FreeFlow User

Dropbox login issue

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Login option greyed out

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5 Replies
Eastcoastrob
FreeFlow User

Re: Dropbox login issue

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Seems to be limited to AltaLink devices. VersaLinks are working ok.
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Xerox Employee XAS-Moderator
Xerox Employee

Re: Dropbox login issue

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Hello, Rob. 

 

Thank you for the message. 

 

We are currently investigating this.  I will add an updated post as soon as we know more. 

 

Thanks again!

XAS Moderator

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Moderator XAG Admin
Moderator

Re: Dropbox login issue

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Hi Rob, 

 

The Dropbox App should be working now. Can you please try the App again?

 

Thanks!

XAG Admin

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Eastcoastrob
FreeFlow User

Re: Dropbox login issue

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Thanks. Can you give any detail on what the issue was?

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Xerox Employee XAS-Moderator
Xerox Employee

Re: Dropbox login issue

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Hi, Rob. 

 

Unfortunately, we don't have a lot of information, but I will share what we know.   This was an issue on the Dropbox side.  There were several posts on their support forum from folks experiencing the same login issues.  They have not shared what caused the issue, only that it was resolved. 

 

Thanks, 

XAS Moderator

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