Dropbox login issue

[MCTusc]

Is anyone able to confirm that the Print and Scan for DropBox is working properly?

[XAS-Moderator]

Hi, Rob. 

Unfortunately, we don't have a lot of information, but I will share what we know.   This was an issue on the Dropbox side.  There were several posts on their support forum from folks experiencing the same login issues.  They have not shared what caused the issue, only that it was resolved. 

Thanks, 

XAS Moderator

[Eastcoastrob]

Thanks. Can you give any detail on what the issue was?

[XAG Admin · Accepted solution]

Hi Rob, 

The Dropbox App should be working now. Can you please try the App again?

Thanks!

XAG Admin

[XAS-Moderator]

Hello, Rob. 

Thank you for the message. 

We are currently investigating this.  I will add an updated post as soon as we know more. 

Thanks again!

XAS Moderator

[Eastcoastrob]

Seems to be limited to AltaLink devices. VersaLinks are working ok.

[Eastcoastrob]

Login option greyed out