File Access Error

[Elite_Eirc]

Good afternoon,

Getting a File Access Error when accessing the App Gallery from the Control Panel. States a problem occurred when when trying to access a file followed by the MFP information.  I have completed an altboot and a SPAR update with no success.  Any ideas as to what may be causing this as this is the FIRST time I have encountered such issues.

Thank you,

Eric

[Elite_Eirc]

Sorry, should state that this is a AltaLink C8045

[XAS-Moderator]

What type of device and software are you seeing the issue on. Have you tried reinstalling the App Gallery App from the portal?