Installation of Apps from Xerox App Gallery is temporarily unavailable

[amoorer]

I work for a Xerox Agent...Starting on 5-5-2020 our C8055 demo will not connect to Xerox App Gallery...none of the cloud apps will work...error says "unspecified error"

Our 7855 Demo lost the Xerox App Gallery App...the only thing that works is print@printbyXerox.

I contacted 2nd Level Support yesterday, they deleted all of my apps, reset the software via Troubleshooting...

now none of the apps will reinstall...Diagnostics in Extensible Setup passes all tests for DNS...I'm Stumped...Any Ideas?

amoorer@ebs-xerox.com

[XAG Admin]

Hi, 

An update to the App Gallery was released last night and this issue should now be fixed. Please give it another try when you get a chance.

Thanks,

XAG Admin

[mdetwiler@greenoffic]

Is the App Gallery currently down? I have been unable to install apps for the last couple of days. I get an orange ! triangle and the error below. I have tried multiple accounts, computers, and devices.

[XAS-Moderator]

Unfortunately that is not a support device with app gallery.

[tnsong]

for some reason the app gallery will not let me register my 6515/dni with my host name or IP address for my printer. says it invalid but I know its correct.

[XAG Admin]

Installation should now be available again.
Thanks,
XAG Admin

[XAG Admin]

Installing apps from Xerox App Gallery is temporarily unavailable. Please check back here for updates.

Thanks,

XAG Admin