cancel
Showing results for 
Search instead for 
Did you mean: 
Technical Escalation User JeremieG00358-GIS
Technical Escalation User

Is the Xerox Easy Translator app no longer available? I'm unable to locate it for installation.

I do not see the translator app in the app galery and have a customer who needs it installed. Where can this app be located for installation?

0 Kudos
11 Replies
Moderator XAG Admin
Moderator

Re: Is the Xerox Easy Translator app no longer available? I'm unable to locate it for installation.

Hello. 

Thank you for the post. 

The Xerox Easy Translator App is still available.  It has been moved to the Channel Partner category in the App Gallery.  Anyone having a Gallery account with the Channel Partner role will be able to access and install the app. 

I hope that his is helpful, but please let me know if there are additional questions. 

Thank you, 

XAS Moderator

0 Kudos
Technical Escalation User JeremieG00358-GIS
Technical Escalation User

Re: Is the Xerox Easy Translator app no longer available? I'm unable to locate it for installation.

I am with one of the Xerox GIS core companies. How do I go about getting this level of access and how do we install this app for our customers?

 

Thanks!

0 Kudos

Re: Is the Xerox Easy Translator app no longer available? I'm unable to locate it for installation.

I have the same issue. I created an account at the local UI control panel. This is a new account that I created. When I login, the Channel Partners link is not avialble and the Xerox Easy Translator app is not available for install on my devices.  What type of account is created at the Control Panel UI?  It seems like by default the basic account type is created? How do we get that changed?

Thanks...

0 Kudos
Xerox Employee XAS-Moderator
Xerox Employee

Re: Is the Xerox Easy Translator app no longer available? I'm unable to locate it for installation.

Hello. 

I can pass along your request for a Channel Partner account to the group that can grant you access.  They will review your request and will send you a Channel Partner account invitation via email.    What email address should they send the invitation to?

Once your account is established, you can log in to the App Gallery web portal (http://appgallery.services.xerox.com) or use the app already installed on your device.  Log in with your Channel Partner account and install the app on the devices.  Please note, to do this you will need to have access to your customer's network (either connect using a VPN or be directly on site).  

There is another option if having access to your customer's network is not possible.  Once you have your Channel Partner account, you can invite your Customer to be subaccount (go to the Accounts tab when logged in as a Channel Partner).  After you have added your Customer as a subaccount, you can share the app with them and then they can install the app from their own network.  

I hope that this information is helpful, but please let me know if any questions come up along the way. 

Thank you, 

XAS Moderator

0 Kudos
Technical Escalation User JeremieG00358-GIS
Technical Escalation User

Re: Is the Xerox Easy Translator app no longer available? I'm unable to locate it for installation.

Please send the invite to: Jeremie.Dobbs@Lewan.com

Thank you!

0 Kudos
XPERT Analyst User JamesG40236-GIS
XPERT Analyst User

Re: Is the Xerox Easy Translator app no longer available? I'm unable to locate it for installation.

I have a customer that purchased easytranslator and need to install for them asap. Please send  an invite to mvaughn@imagetekos.com

0 Kudos
Highlighted

Re: Is the Xerox Easy Translator app no longer available? I'm unable to locate it for installation.

How do we go about getting a "Channel Partner" role?

0 Kudos

Re: Is the Xerox Easy Translator app no longer available? I'm unable to locate it for installation.

I have the same issue....

0 Kudos

Re: Is the Xerox Easy Translator app no longer available? I'm unable to locate it for installation.

please add my account salsero57@roadrunner.com to the Channel Partner group.

 

Thanks you...

0 Kudos