So how do we get changed to a Channel Partner? I have an Account, I have a subscription to Xerox Easy Translator, I do 2nd level support with it and yet can't install it on any device that hasn't had it installed before? I do not want to post my registered email on here.
I can pass this request along to the folks who can upgrade your account.
Can you confirm you account email address by sending your information to firstname.lastname@example.org, please?
As soon as I have your information, I will send the request to the appropriate group.