cancel
Showing results for 
Search instead for 
Did you mean: 
George850650-XRXN
Technical Escalation User
Technical Escalation User

New Sys Admin Password will not work

New install.  Firmware is current.  When trying to add a device I receive an error that Username or password is incorrect.  I can log into the machine Webpage and UI with no problem.

Standing in front fo the customer.

 

Thoughts?

0 Kudos
1 Reply
George850650-XRXN
Technical Escalation User
Technical Escalation User

Re: New Sys Admin Password will not work

This is fixed.

Found a post about checking the machines time.  NTP was enabled and populated with server information.  The time was correct on the machine. 

However, the password did not work until NTP was disabled and set to manual. 

0 Kudos