Thank you for reposting the screenshots!
A few things that would be helpful to check that could fix the issues you are seeing...
For the error message you are seeing, please check your proxy settings.
- Proxy settings: If your network requires a proxy, you will need to turn the proxy on in 2 locations. If your network does not require a proxy, you will need to disable the proxy in both locations.
1. Go to the CWIS page for the device (by typing the IP address into the address bar of a web browser)
2. Select "Properties"
3. Under Connectivity select Setup
4. Scroll down and next to proxy server select "Edit"
5. Select "Enabled" and fill in the required Proxy server info if your network requires a proxy. Unselect the checkbox to disable the proxy if your network does not require a proxy.
6. Select "Save"
7. Under General Setup select Extensible Service Setup on the left side panel
8. Scroll to the bottom and under Proxy Server select from the dropdown list Proxy if your network requires a proxy or No Proxy if your network does not require a proxy.
9. Select "Apply"
For the problem with the print button not working, please check your EIP Services
1. Go to the CWIS page for the device (by typing the IP address into the address bar of a web browser)
2. Select "Properties"
3. Under Services > Printing, select Printing Web Services
4. Verify the following services are enabled:
- Extensible Service registration
- Device Configuration
- WS-Print
- Print Extension
- Scan Extension
- WS-Scan
5. Select "Apply"
If you are still seeing the errors/issues, please let me know and we can investigate further. Thanks!
Thanks,
XAG Admin
