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Remote Technical Support User Paul931376-RSS
Remote Technical Support User

Scan to One Drive App end of life

When I did the last Scan to One drive update, if states that as of August 2019, it will no longer be supported or available for download.  Can you explain why this is, or give me a contact that I can discuss this with? 

 

 

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5 Replies
Moderator XAG Admin
Moderator

Re: Scan to One Drive App end of life

Hello, Paul.

The current version of the Connector apps (Connect for Google Drive, Office 365, OneDrive, Dropbox and Box) were updated late in January, 2019.  There are new replacement apps:  Connect 2.0 for Google Drive, Connect 2.0 for Office 365, Connect 2.0 for OneDrive, Connect 2.0 for Dropbox and Connect 2.0 for Box.  These apps are available under the Cloud Storage category in App Gallery.

As you mentioned, the apps are now chargeable. The team has been considering the move to chargeable apps for quite some time.  They have spent a lot of time benchmarking our solutions against other providers.  The competitive analysis has always supported charging for the apps.  The launch of App Gallery v5.0 and the introduction of an eCommerce solution has made it possible for the Apps team to begin charging for apps.

The existing cloud apps will remain available to Channel Partners until later in the year, August 2019. After that, the free version of the apps will be retired and will no longer be available to install.  Installed apps will continue to work at the device, but they will no longer be supported.

There have been some changes introduced with the 2.0 version of the apps.  Some of those differences are; updated logos, ADFS support for the Office 365 and OneDrive apps and the option to integrate with a Single Sign-On solution.  

I hope that this information is helpful, but please let me know if you'd still like a contact name.

Thank you,

XAS Moderator

 

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Remote Technical Support User Paul931376-RSS
Remote Technical Support User

Re: Scan to One Drive App end of life

Thank you for the information.  If possible could you provide me with a contact name,  so I can pass this on to the sales delivery team.

Thanks

Paul

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Moderator XAG Admin
Moderator

Re: Scan to One Drive App end of life

Hello, Paul.

Please have the sales delivery team contact our support email address:  xerox.app.gallery.feedback@xerox.com

The email inbox is monitored by a couple members of the development team.  They will be able to answer any questions or concerns that the sales team might have.

I hope that this helps, but if you'd prefer a name, please send a note to the email address above and they will share contact information with you.

Thank you,

XAS Moderator

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Reproman1984 Frequent Contributor
Frequent Contributor

Re: Scan to One Drive App end of life

If the apps need to be reinstalled will there be a legacy website to reinstall them from?

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Xerox Employee XAS-Moderator
Xerox Employee

Re: Scan to One Drive App end of life

Unfortuantely there will be no way to reinstall the app once it goes end of life.

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