Scan to OneDrive after authentication brings up Authorization for app then sends you back to Hom

[XAS-Moderator]

Hello, Mo.Saeed. 

Yes, the AltaLink and VersaLink devices both support Microsoft OneDrive for Business accounts.   You will need to install and use the Xerox Print and Scan for Office 365 app to access your Business OneDrive account.  Once you have logged into this app, select the My Sites folder to access your OneDrive files and folders.

I hope that this information is helpful.  Please let me know if you have additional questions. 

Thank you, 

XAS Moderator

[S3doka]

kindly your support for 

is xerox Versaalink & Altalink support  microsoft onedrive for business 

i need yours support for urjent 

BR

Mo.Saeed

[XAG Admin]

In addition to the previous post, there was a known issue with Personal Cloud accounts that caused the app to randomly exit. If everything is set up as expected and the device is not blocked by the account used for OneDrive, then this may what you experienced. This issue is fixed with the R16-02 SPAR release. Upgrading the device to this version may resolve the issue.

[Joe Arseneau]

If it was a bug in the Xerox software it would affect all of them, if it affects only Onedrive, that is where the issue is.

There is no issue with the App itself server side, I just installed it and got logged into it and did a scan as well as printed from it.

That puts it on your installation or your physical device.

You would have immediately gotten blocked during initial sign-in, and had to verify the login, I chose to use the text message, then entered the confirmation code they texted me, only then did I get to the point you clicked Yes to give the MFP access to the files within

At which point I can chose to print or scan

Then browse at will

Long story short, check your hotmail account, the device was likely blocked.

If all else fails, remove and reinstall the weblet

[dj.jandl]

When I login to my personal OneDrive account and use the correct password I am getting into the next screen which asks me to authorize the app.  I can click Yes or wait 1 second and both times it exits me out of the OneDrive Scan app.  I have setup Box, Google Drive, Scan to Cloud email, and all work, just not this app.  Could this be a bug in ConnectKey 2.0 Xerox App Gallery OneDrive app?