cancel
Showing results for 
Search instead for 
Did you mean: 

Re: Unable to verify account, cant login

Sorry, I misunderstood, I thought you meant the forum user, not the AppGallery user. You'll have to wait for the AppGallery team to respond. 

0 Kudos

Re: Unable to verify account, cant login

I received an email last Wednesday, that takes 3 days for the verification but has been more than 3 B days.

Do they have any forum, email, or phone for contacting that group?

 

Let me know

 

0 Kudos

Re: Unable to verify account, cant login

They normally answer here pretty quickly. You can go to Xerox® App Gallery and select the question mark next to the login link. One of the options takes you here and the other is for email.

0 Kudos

Re: Unable to verify account, cant login

I did it and they want me to go here on forum, Im going on circles now....

 

I dont know what to do

 

Luis

0 Kudos

Re: Unable to verify account, cant login

Looking back at the thread, it looks like this thread started in 2020 and you replied to a post here. I suggest starting a new thread with your issue. 

0 Kudos
XAS-Moderator
Xerox Employee
Xerox Employee

Re: Unable to verify account, cant login

Sorry the feedback team no longer supports the forum. If you have an issue, please use the app gallery question mark and select email and that will be directed directly to us. We are looking why your verify email is stuck in the scan. Did you receive any email that states, it could take up to 3 days to get the verficiation email?

0 Kudos
XAS-Moderator
Xerox Employee
Xerox Employee

Re: Unable to verify account, cant login

We are checking with the sanction team as to why it is under review. There isn't anything we can do at this time. When the sanction team completes, they will forward you the verification email where you will be able to open and login.

The feedback team

0 Kudos