Unable to verify account, cant login

[STEIND]

I am trying to login to my Gallary but it says I need to verify my account but never sends a verification email. I am looking to make purchases of apps and cant do.

[XAS-Moderator]

Did you receive a welcome letter? If so inside the letter there is a verify account button that you need to select. If you didn't receive the letter or it has been a long time since you received the letter try doing a reset password. If you send a private message with the email that you use for the account, i can check to see if the email was sent to you.

[STEIND]

I am able to reset my password but after I do so, it prompts me to Verify my account again and says that I am unable to login?

It says that it is sending me a verifcation link and the verification link never comes. I have reset my password several times. daniel@gvmortgage.com

[XAS-Moderator]

If you don't have any apps yet the easiest way to fix is to delete your account and start over. If you have a lot of apps then we will have to look to get a special script done to fix it.

[STEIND]

How do I delete the account?

[XAS-Moderator]

I can delete it if you want

[lcbsolutions]

I never received the welcome letter to verify my account, this is my email that we are using cs@lcbsol.com, can  you please help

[lcbsolutions]

I never received a welcome letter....

[TonyP-Xerox]

Try resetting your password. I can see that that email address is in the system. 

[lcbsolutions]

I did it this morning and now again I received the email to change the password with no problem

We only need the email verification for using app gallery