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GAVINL Member
Member

Uploaded app cannot be opened from VersaLink machine

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Hi, There:

           We have a VersaLink C405 and a WorkCentre in our place. After we uploaded an app to App Gallery and install on both machine. It can only be opened from WorkCentre. VersaLink will just give a blank white screen and stays it. The software of VeraLink has been updated to 68.31.81 and all possible options are enabled in the machine setting. Can anyone give a suggestion about it?

 

thank you su much

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2 Replies
Xerox Employee XAS-Moderator
Xerox Employee

Re: Uploaded app cannot be opened from VersaLink machine

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Hi, GavinL.

Thank you for the message.

I think that this might be something that we know about.  Let me gather some information and I will contact you with additional details.

Thank you,

XAS Moderator

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Moderator XAG Admin
Moderator

Re: Uploaded app cannot be opened from VersaLink machine

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Hi, GavinL. 

Sorry for the delay. 

I have sent you an email with additional information.  I hope that what I've shared has been helpful. 

Please post back here if additional questions come up. 

Thank you, 

XAS Moderator

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