Verification email not received to validate new Xerox App Gallery account

[THARPER]

Yes, eventually we were guided to emailing xerox.app.gallery.feedback@xerox.com about the verification emails and received prompt response. The emails were sent out shortly after and on the same day. 

[MarcoDerix]

Did you ever get help on this? We face the same issue for a customer account.

[THARPER]

@XAS-Moderator Help is still needed. 

[THARPER]

Customer was invited to create an account in the Xerox App Gallery, but they never received the verification email to validate their account. Their account is stuck on "validating" and I am unable to push their apps to them for setup. I've tested this another invitation to a separate company and the same thing happens, no verification email received. Please advise how to get the account past "validating" so that we can finish our app installation for them.