Have tried it a few times with very good results. Not sure if I can advise customers to use this service until I am confident in a consistent and stable mechanism. Will continue to monitor and test. Appreciate the communication.
The team is currently investigating the best, most reliable resolution. We have a couple options that we are developing and testing.
We will have a fix available as soon as possible. The team is doing their best to quickly resolve this and to ensure that the fix provides a reliable solution for the email providers intermittent send issue that has been encountered recently.
We appreciate you letting us know that you're having trouble receiving the Scan to Cloud Email app emails. We are looking into the issue. We will get back to you shortly.
Xerox agency demo room with App Gallery Scan to Cloud Email installed on three different devices WC7855, WC5865, and VersaLink C405. The application launches, processes scan, and completes scan with no error. Have attempted to several different email addresses with none being delivered. Scan to email works flawlessly. Wanting to make this work as a sales differentiator that has been promoted so diligently recently. Does someone have any words of advice. I have followed published documentation in setting this up not certain if there is something more than is documented. Would appreciate constructive input.
