Xerox Print Experience App

[XAG Admin]

Hello, Bentley. 

Thank you for the post. 

I am checking for the correct contact for you.  We don't support this app, so I'm not able to answer your questions. 

I will send an update as soon as I have information regarding who to contact. 

Thank you, 

XAS Moderator

[Bentley]

I have two computers that use the VersaLink C405 printer. While using the Xerox Print Experience app, on one computer I can see the printer status and ink status and on the other computer these areas are blank. No matter how I resize the app, the data does not appear. What could be causing the issue?

I have attached a screenshot from each computer.

Thanks for your advice.