dropbox error when logging in

[Curtis195539-ASP]

Curtis Cropper/ ZH195539, ccropper@justtech.com, 3018485300

E1B966257

Customer gets error when logging in dropbox (see attachment). I have upgraded sw, performed altboot with no data backup , still error occurs.

[Joe053204-xrx]

It's been down since Friday (5 days) and they have not provided any update since

[XAG Admin]

Hi Curtis and Joe, 

The Dropbox App should be back up now. Please give it a try again.

Thanks,

XAG Admin

[CathalWilson]

Hi,

Have an issue with multiple customers not being able to scan/print from dropbox application, is there an ongoing issue? This has been happening on every machine I try in multiple locations on multiple sites since wednesday 22/11/2017.

Can anyone assist?

[XAS-Moderator]

Hello. 

Thank you for the post. 

We are experiencing a temporary Dropbox outage at the moment.  We are investigating/working with Dropbox.  We will update the forum as soon as we know more. 

Thank you and our apologies for any inconvenience. 

XAS Moderator