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George850650-XRXN
Technical Escalation User
Technical Escalation User

https connect error - check certificate, CA or protocol settings

When using the Xerox Translate and Print app we get the following error. 

https connect error - check certificate, CA or protocol settings

The app worked on one job but a fails on the next one.  

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6 Replies
XAS-Moderator
Xerox Employee
Xerox Employee

Re: https connect error - check certificate, CA or protocol settings

Known issue and a spar has been written to correct the 81xx device.

Mattiaz
New Member
New Member

Re: https connect error - check certificate, CA or protocol settings

Hi, When will the spar be available? 
I yesterday also installed the application with the same error. 

Today I can't even open the app, message is displayed saying "cannot connect to the remote server".

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Mattiaz
New Member
New Member

Re: https connect error - check certificate, CA or protocol settings

Sorry, forgot to ask, which version number will the spar have? So I can keep an eye on it
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Fabio
Valued Advisor
Valued Advisor

Re: https connect error - check certificate, CA or protocol settings

Hi

can you provide us this fix ? 1424920v1.dlm , seems its not a SPAR yet , thnx in advance
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XAS-Moderator
Xerox Employee
Xerox Employee

Re: https connect error - check certificate, CA or protocol settings

 
Fabio
Valued Advisor
Valued Advisor

Re: https connect error - check certificate, CA or protocol settings

ty, appreciated

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