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Eastcoastrob
FreeFlow User

Dropbox login issue

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Dropbox app won't authenticate. Sign-In button is greyed out.Dropbox issue.png

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6 Replies
Xerox Employee XAS-Moderator
Xerox Employee

Re: Dropbox login issue

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Hello. Could you please share the following information: Device Firmware version Device Model Is your XAS User ID 'eastcoastrob'? Also, what is the App Name? We would like to troubleshoot this using the same setup/app. We will get back to you as soon as we can. Thank you.
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Agency Analyst Jayaxcuta-AA
Agency Analyst

Re: Dropbox login issue

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We have the same issue.

7855

Firmware 073.040.055.33800

 

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Moderator XAG Admin
Moderator

Re: Dropbox login issue

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Thank you for the information. Due to changes with Dropbox, the Print and Scan for Dropbox App will be temporarily unavailable. An announcement will be posted in the forum when the Print and Scan for Dropbox App is available to use again. Please check the forum over the next several days. Thank you

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Moderator XAG Admin
Moderator

Re: Dropbox login issue

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The Print and Scan for Dropbox App is now available for use again! Please try to login to the App again. Thank you.

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morphean New Member
New Member

Re: Dropbox login issue

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is there anyway to save the login details for dropbox, it is really painful to have to enter the details each time I go to the printer.

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Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: Dropbox login issue

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There is no way to save them, a Feature request (many of them) have already been done.

It's a security issue, anyone who walks up to the printer gets access to what could be someones personal files.

So hopefully they will figure out how to save usernames in a selectable format, then you would just need to type the password, or a PIN

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Joe.
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